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FAQs

General questions

Check out our discontinued products section here.

Our skin care products include oat, soy, feverfew and zinc oxide. We carefully cultivate our natural ingredients in ideal conditions, then harvest them in an eco-friendly way.

Our activation process keeps the goodness of nature without excess heat or unnecessary chemical solvents. That means our natural ingredients are pure and potent.

Finally, we balance our formulas and put them to the test. Through extensive clinicals, we get proof that each one re-balances skin, so it looks visibly healthier and resilient over time.

Some Aveeno products expire, while others do not. Expiration is dependent on the ingredients within each product. If an Aveeno product does expire, that expiration date can be found on the bottom, shoulder, or back of the bottle/jar, or crimp of the tube. For additional questions/concerns, feel free to contact us at 1-866-4AVEENO.

We want you to feel good about how we make Aveeno® products. You can only do that if you have the facts. The fact is, Aveeno® doesn't conduct animal testing of our cosmetic products anywhere in the world, except in the rare situation where governments or laws require it. At Aveeno®, we won't ever compromise on the quality or safety of our products or stop seeking alternatives to animal testing.

Oats do not naturally contain gluten and are not related to gluten-containing grains such as wheat, barley and rye. Gluten is not added to the oats used to make Aveeno® products and our oats are processed on equipment that is dedicated only to oat milling to mitigate the risk of cross-contamination with any other gluten-containing grains. However, although we do everything in our power to ensure the oats remain gluten-free, we cannot say with absolute certainty that cross-contamination did not occur during the manufacturing process. We recommend that consumers speak with their physician if they have specific sensitivity concerns.

Calm + Restore FAQs

The Aveeno Calm + Restore® collection is specially made for sensitive skin. Whether your skin feels dry, irritated, or just needs a little extra care, these products are designed to soothe, hydrate*, and strengthen your skin’s natural moisture barrier* - so it feels calm, comfortable, and resilient.

*Applies to leave on products

Each product is thoughtfully formulated with various forms of Oat, and other soothing ingredients like Feverfew. These ingredients work together to calm irritated, dry sensitive skin.

Yes! The Calm + Restore line is gentle enough for daily use and is free from fragrance, parabens, and dyes. Whether you’re cleansing, moisturizing, or targeting specific areas, these products fit easily into your routine and help keep sensitive skin feeling calm and balanced.

While Calm + Restore is specially formulated for sensitive skin, it’s also safe and effective for all skin types. If your skin ever feels dry, tight, or easily irritated, these products offer a gentle, comforting solution you can trust.

Daily Moisturizing FAQs

The Aveeno® Daily Moisturizing collection is designed to nourish and soothe dry skin. Whether your skin feels rough, tight, or simply needs a hydration boost, Aveeno® Daily Moisturizing lotions, cream and oil help lock in moisture and leave your skin feeling soft, smooth, and healthy-looking.

Formulated with soothing Oat, Aveeno® Daily Moisturizing products help restore the skin’s natural moisture barrier and deliver long-lasting hydration. The Daily Moisturizing Cream offers 48-hour moisture and provides 14x more hydration instantly compared to untreated skin. From body lotion to moisturizing cream and body wash, each product is made to gently care for dry, sensitive skin—every day.

Aveeno® Daily Moisturizing products are made with nourishing ingredients that care for dry, sensitive skin. The star is Prebiotic Oat, known for helping to soothe and support your skin’s natural moisture barrier. You'll also find Shea Butter and Glycerin for deep hydration within the skin's surface and to lock in moisture. The lotions and creams formulas are fragrance-free, non-comedogenic, and thoughtfully crafted to leave your skin feeling soft, smooth, and healthy-looking.

Yes! The Daily Moisturizing collection is gentle enough for daily use and suitable for normal to dry, sensitive skin. Whether it’s the body lotion, cleanser, or cream, these products fit easily into your routine and help keep your skin feeling its best.

Absolutely. These products are designed for multi-use. You can use them on your body, face, and hands. Our lotions and creams are non-comedogenic, which means they won’t clog pores, making them a great choice for everyday care.

Eczema Therapy FAQs

Eczema refers to a group of skin conditions that cause the skin to become visibly red, itchy, and dry. The most common type is atopic dermatitis, and it can affect people of all ages and skin tones.

Our Eczema Therapy product line is backed by science and from Aveeno® a dermatologist recommended brand for over 70 years. The bath treatment, enriched with soothing colloidal oatmeal, relieves dry, itchy, irritated skin due to eczema. The Aveeno Baby® Cleansing Therapy Moisturizing Wash is clinically shown to gently cleanse baby’s eczema-prone skin. Lastly, our nourishing creams and soothing balms with colloidal oatmeal + ceramide relieve eczema-prone skin and strengthen the skin’s natural moisture barrier with steroid- and fragrance-free formulas.

Yes! Daily use is key to managing eczema. For example, Aveeno® Eczema Therapy Daily Moisturizing Cream is designed to be part of your everyday routine. It helps relieve dry, itchy skin and keeps it hydrated and comfortable throughout the day. With a nourishing, nongreasy texture, it’s gentle enough for daily use. 

Colloidal oatmeal is a soothing ingredient that helps relieve dry, itchy, and irritated skin—common symptoms of eczema. It works by forming a protective barrier on the skin, helping to lock in moisture, relieve minor skin irritations, and support the skin’s natural barrier. That’s why it’s the star ingredient in Aveeno® Eczema Therapy products.

Absolutely. Aveeno® offers a full line of pediatrician-recommended Eczema Therapy products for babies, including moisturizing creams, soothing bath treatments, and gentle washes. These products are hypoallergenic, fragrance-free, and steroid-free, making them safe for delicate baby skin.

Positively Radiant® FAQs

The Aveeno Positively Radiant® collection is designed to help enhance skin’s natural glow. If your skin looks dull or uneven, these products are here to help improve tone and texture—so your skin feels smoother, looks brighter, and feels more radiant every day.

Powered by moisture-rich soy extract, Positively Radiant® products help even out skin tone, smooth texture, and brighten dull skin. Whether it’s a cleanser, moisturizer, or scrub, these formulas work gently to reveal brighter, healthier-looking skin over time.

If your skin feels flat or lackluster, try the Brightening Facial Cleanser, Exfoliating Scrub, or Daily Gel Moisturizer. These products are specially formulated to refresh, hydrate, and visibly improve skin tone, helping your skin look more luminous and even.

Yes! The Positively Radiant® collection is gentle enough for daily use and suitable for all skin types. Whether you’re starting your morning with the cleanser or winding down with the night cream, these products fit easily into your routine and help your skin feel its best.

Skin Tone Correcting Products for Dull Skin | Aveeno®

Skin Relief FAQs

Aveeno® Skin Relief products are made with care for sensitive skin. They feature our unique Triple Oat® Complex—a blend of oat flour, oat oil, and oat extract—plus skin-loving ingredients like glycerin and shea butter. Together, they help soothe, hydrate, and strengthen your skin’s natural barrier, so it feels soft and nourished.

Yes! These products are designed to be gentle and versatile. Whether it’s your hands, heels, elbows, lips, or face, Aveeno® Skin Relief lotions, creams and ointment can help soothe and protect dry, cracked, or irritated skin—wherever you need it most. Please see individual products for specific skin benefits.

Not at all. Unlike some ointments that can feel thick or greasy, products like the Aveeno® Skin Relief Healing Ointment has a silky, non-greasy texture that absorbs easily and won’t leave a sticky residue. It’s a clean, comfortable experience you’ll actually enjoy using.

Absolutely. Aveeno® Skin Relief products are fragrance-free, and made without dyes or parabens. They’re allergy tested and backed by over 80 years of oat science, making them a trusted choice for even the most sensitive skin.

Email Us

For comments, questions, and feedback about our products, please email us. Please note: our response time to emails is typically between 48-72 hours.

For Content Creators:

Please note we and our agency partners will NOT:

1) Reach out to you via a non-company specific or commercial email address, such as Gmail.com, Hotmail.com or Yahoo.com;

2) Ask you for your personal financial information until you have completed the creator contracting process.

If in doubt about the legitimacy of an email or solicitation you have received, please reach out to us directly via email or phone.

Call Us

For an immediate response or to report an adverse event or a side effect from our products, please call us.

M-F 9:00am to 5:30pm EST.

1-866-4AVEENO (1-866-428-3366)

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